Today there are three primary methods for contacting the Help Desk. 

Member libraries can contact the Help Desk by calling us at (989) 497-0925 x.0 or by making use of our self-support function at http://rt.vlc.lib.mi.us/rt [3].  This link allows you to submit an incident or request via the web.  

Additionally, you can submit an incident or request via the Help Desk email address at help@vlc.lib.mi.us [4].