Today there are three primary methods for contacting the Help Desk.
Member libraries can contact the Help Desk by calling us at (989) 497-0925 x.0 or by making use of our self-support function at http://rt.vlc.lib.mi.us/rt [3]. This link allows you to submit an incident or request via the web.
Additionally, you can submit an incident or request via the Help Desk email address at help@vlc.lib.mi.us [4].
Links:
[1] http://vlc.lib.mi.us/help-desk
[2] http://vlc.lib.mi.us/print/23
[3] http://rt.vlc.lib.mi.us/rt
[4] mailto:help@vlc.lib.mi.us